Terms of Service

1. This agreement

These Terms are between you and IVC Media LLC (“we”, “us”) and govern your use of Voter Count. By creating an account or using the service you agree to them. If you are agreeing on behalf of an organization, you confirm you have authority to bind it, and “you” means that organization.

Our Privacy Policy explains how we handle information about you and forms part of this agreement.

2. What Voter Count is

Voter Count is a conversational research tool for querying voter-registration data licensed from L2 Inc. (“L2”). You ask questions in ordinary language; the service returns aggregate results — counts, segments, distributions, and trends — together with tables and charts.

What the service is not, and will not become without a separate agreement:

• It is not a lookup tool for individual voters. It does not return names, phone numbers, email addresses, or residential addresses of specific people, and the data it queries excludes those fields.
• It is not a data-delivery mechanism. There is no bulk download or file export of the underlying voter data.
• It is not a substitute for a licensed data agreement with L2. Licensed access to individual voter records is granted by L2 alone, under L2's own approval and compliance process, and we cannot grant it on L2's behalf.

3. Beta service

Voter Count is currently offered as an invite-only beta. That means access is granted at our discretion, features may change or be removed, and the service may be unavailable at times without notice. We may contact you about your experience. If we make a change that materially reduces what your paid plan provides, you may cancel and we will refund the unused portion of your current period.

4. Eligibility and your account

You must be at least 18 and located in the United States. You are responsible for the security of your account and for everything done through it. Keep your credentials confidential, and tell us promptly if you believe your account has been compromised. Do not share your account with anyone else — plans are per seat, and account sharing is grounds for suspension.

Provide accurate information when you sign up, and keep it current. We may refuse, suspend, or reclaim an account we reasonably believe was created or used in violation of these Terms.

5. Acceptable use

Voter data carries obligations that ordinary software terms do not. Read this section properly — it is the part of this agreement most likely to affect what you may lawfully do with what you find.

You must comply with the law that applies to voter data. Rules governing the use of voter-registration data differ by state and are your responsibility. Some states prohibit commercial use, some restrict combining voter data with other datasets, some restrict redistribution, and some require a signed undertaking before the data may be used at all. You are responsible for knowing and following the rules that apply to you, your purpose, and the jurisdictions you are asking about.

You must not use Voter Count to:

• Identify, contact, or attempt to contact any individual voter, or try to work out who specific individuals are from aggregate results — including by combining narrow queries to isolate a small group.
• Intimidate, harass, threaten, suppress, or deceive any voter, or interfere with anyone's participation in an election.
• Target or discriminate against people on the basis of race, colour, religion, national origin, sex, sexual orientation, gender identity, disability, or any other characteristic protected by law.
• Extract the underlying data in bulk, whether by automated querying, scraping, or systematically issuing queries in order to reconstruct the dataset.
• Resell, sublicense, redistribute, or publish the underlying voter data, or present the service's output as your own data product.
• Combine outputs with other datasets where the law or a data licence applicable to you prohibits it.
• Reverse engineer, decompile, or attempt to derive the service's source code, data model, or query logic; access the service other than through the interfaces we provide; or circumvent any usage limit, access control, or security measure.
• Interfere with the service's operation or availability, or place an unreasonable load on it.
• Use the service for any unlawful purpose, or in breach of any obligation you owe to someone else.

We may suspend or terminate access immediately, without refund, if we reasonably believe you have breached this section. Where we are required to, or where the conduct concerns the underlying data, we may report a breach to L2 or to the relevant authorities.

6. What you may do with results

The underlying voter data remains L2’s property. Nothing here transfers any ownership of it to you.

Subject to these Terms, you may use the aggregate results the service returns for your own internal research, analysis, and reporting, including citing a figure in your own work. You may not redistribute the underlying data itself, and you may not use results to build a competing data product or service.

Where the service lets you copy or download a result — a table of figures, or a chart image — that is provided so you can use the result in your own work, and the permissions above apply to it unchanged. It is not a licence to extract the dataset. Downloading results repeatedly in order to accumulate a copy of the underlying data is bulk extraction, and section 5 prohibits it.

7. Accuracy, and the limits of automated answers

Voter Count generates answers automatically. It interprets your question, builds a query, and summarizes the result. That process can misread a question, select the wrong field, or produce a confident answer that is wrong.

Treat every result as a research lead rather than a finding of fact. Verify anything that matters — particularly anything you intend to publish, file, spend money on, or rely on in a legal or regulatory context — against the source data before you rely on it.

The underlying data reflects L2’s update cycles and the records made available by each jurisdiction. Coverage and freshness vary by state and by field. Nothing the service returns is legal, compliance, or election-law advice.

8. Plans, payment, and cancellation

Some features require a paid plan, and plans include usage limits. When you reach a limit you can wait for the next period or move to a higher plan. We may change limits and pricing; for existing subscribers a change takes effect at the start of the next billing period, and we will tell you before it does.

Subscriptions are billed in advance through Stripe and renew automatically until you cancel. You can cancel at any time from the billing portal; cancellation takes effect at the end of the period you have paid for, and you keep access until then. Except where the law requires otherwise, or where section 3 applies, payments are non-refundable and we do not pro-rate partial periods. You are responsible for any applicable taxes.

If a payment fails we may retry it and may suspend access until it succeeds.

9. Our intellectual property

We own the service — the software, the interface, the data model we built, our branding, and everything else we developed — and nothing in these Terms transfers it to you. We grant you a limited, non-exclusive, non-transferable, revocable right to use the service while your account is in good standing, for the purposes these Terms permit. You may not copy, modify, or create derivative works of the service.

If you send us feedback, we may use it to improve the service without obligation to you. L2’s name and marks belong to L2.

10. Suspension and termination

You may stop using the service at any time, and you can ask us to close your account and we will. We may suspend or terminate your access if you breach these Terms, if your payment fails, if we are required to by law or by our agreement with L2, or if we discontinue the service. Where circumstances allow, we will give you reasonable notice.

When your account ends, your right to use the service ends with it. See our Privacy Policy for what happens to your information, including which records we keep and why.

11. Disclaimers

The service is provided “as is” and “as available”. To the fullest extent the law permits, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that any result will be accurate, complete, or current.

12. Limitation of liability

To the fullest extent the law permits, neither we nor L2 will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or lost goodwill, arising out of or relating to the service — whether or not we were advised such damages were possible.

Our total liability arising out of or relating to the service will not exceed the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred US dollars.

Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you. Nothing here limits liability that cannot lawfully be limited.

13. Your indemnity

You will defend, indemnify, and hold harmless IVC Media LLCand L2 and their officers, employees, and agents from any claim, loss, liability, or expense (including reasonable legal fees) arising out of your use of the service, your breach of these Terms, or your breach of any law or data-use restriction applicable to voter data — including any claim that your use of a result violated a state voter-data rule or another person’s rights.

14. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules.

Talk to us first. Before starting formal proceedings, contact us and give us 30 days to resolve it informally. Most disputes end there, and this step is a requirement rather than a courtesy.

Arbitration. If we cannot resolve a dispute informally, you and we agree to settle it by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in San Diego County, California. The arbitrator decides all issues except that a court decides whether this section is enforceable. Judgment on the award may be entered in any court with jurisdiction.

Individual basis only. Disputes are brought only in your individual capacity, not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding, and the arbitrator may not consolidate claims or preside over any form of class proceeding. If this paragraph is found unenforceable as to a particular claim, that claim proceeds in court and the rest of this section still applies to every other claim.

What is carved out. Either of us may bring an individual claim in small-claims court, and either of us may seek injunctive relief in court to stop misuse of the service, breach of section 5, or infringement of intellectual property. Nothing here prevents you from reporting a concern to a government agency.

15. General

If we change these Terms we will update the version at the top of this page and ask you to accept the new version before you continue using the service where the change is material. If any provision is unenforceable, the rest stands. Our failure to enforce a provision is not a waiver of it. You may not assign this agreement without our consent; we may assign it in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between us about the service.

L2 is not a party to this agreement, but sections 6, 12, and 13 are intended to benefit L2 and are enforceable by L2.

16. Contact us

Questions about these Terms: legal@votercount.ai.

IVC Media LLC, 2700 Adams Ave Suite 202, San Diego, CA 92116.