Terms of Service

1. THIS AGREEMENT

These Terms are between you and IVC Media LLC ("we", "us") and govern your use of Voter Count. By creating an account or using the service you agree to them. If you are agreeing on behalf of an organization, you confirm you have authority to bind it, and "you" means that organization.

Our Privacy Policy explains how we handle information about you and forms part of this agreement.

2. WHAT VOTER COUNT IS

Voter Count is a conversational research tool for querying voter registration data. It is built and operated by IVC Media in partnership with L2, Inc. ("L2"), which provides the source voter data. IVC Media and L2 are independent companies collaborating on this product, and neither acts as agent for the other. You ask questions in ordinary language and the service returns aggregate results, meaning counts, segments, distributions and trends, together with tables and charts. Coverage currently extends to all fifty states and the District of Columbia, and Section 10 explains that the states available to the service may change.

Your questions are answered inside L2's own secure data environment. The service queries restricted views of L2's data that exclude every personally identifying column, so the fields needed to identify or contact a specific voter are not present in what the service can reach.

What the service is not, and will not become without a separate agreement:

• It is not a lookup tool for individual voters. It does not return names, phone numbers, email addresses or residential addresses of specific people.
• It is not a data delivery mechanism. There is no bulk download or file export of the underlying voter data.
• It is not a substitute for a licensed data agreement with L2. Licensed access to individual voter records is granted by L2 alone, under L2's own approval and compliance process, and we cannot grant it on L2's behalf. If you need that access, tell us and we will refer you to L2.

3. BETA

How access is offered. We may offer access by invitation, by open registration, or by both at the same time, and we may operate a waiting list. We may change how access is offered at any time, and we may open, restrict or close registration for any plan or any category of user. A change in how access is offered does not change these Terms, and does not affect a subscription you already hold.

Beta. While we designate the service as a beta, features may change or be removed and the service may be unavailable at times without notice. We may contact you about your experience. The beta designation is about the maturity of the service, not about how access is offered, and the two change independently.

Beta pricing. If you take a paid plan during the beta period, being the period from the date paid plans first opened until the earlier of the date we publicly announce the beta has ended and the first anniversary of the date paid plans first opened, the price of that plan is fixed for as long as you remain continuously subscribed to it. The beta price applies to anyone who takes a paid plan in that window, whether they were invited, joined from a waiting list, or registered directly. A free trial that converts to a paid Starter subscription counts as taking a paid plan on the date the trial started, so a trial started during the beta carries the beta price on conversion even if the beta has ended by then. Starting your paid Starter plan early during a trial is your trial converting, not a change of plan, so the beta price anchored to your trial start date continues to apply. If you move to a different plan, cancel and return, or add a second plan, the then current price applies to that plan. This paragraph is an exception to the price change provisions in Section 11.

If we make a change that materially reduces what your paid plan provides, you may cancel and we will refund the unused portion of your current period.

4. ELIGIBILITY, YOUR ACCOUNT, AND WHO MAY USE THE SERVICE

You must be at least 18 and located in the United States.

You are responsible for the security of your account and for everything done through it. Keep your credentials confidential and tell us promptly if you believe your account has been compromised. Do not share your account with anyone else. Plans are per seat, and account sharing is grounds for suspension.

Provide accurate information when you sign up and keep it current. We may refuse, suspend or reclaim an account we reasonably believe was created or used in violation of these Terms.

Who may use the service. By using the service you confirm that you are not a foreign national, foreign government or foreign principal, and are not acting for or at the direction of one, in connection with any activity relating to a United States election; that you are not on any United States government restricted party or sanctions list; and that your use complies with every data use undertaking, license or certification you have given to any state or to any data provider. Tell us promptly if any of this stops being true.

Government and public agencies. If you are a government or public agency that cannot lawfully agree to the indemnity in Section 16 or the arbitration provisions in Section 17, do not create an account. Contact legal@votercount.ai and we will put separate terms in place.

5. PERMITTED PURPOSE AND VOTER DATA COMPLIANCE

This Section and Section 6 govern what you may lawfully do with what you find. Read both before you use the service.

Voter registration data is restricted by law, and the restrictions differ by state. Some states limit the purposes for which the data may be used at all. Some prohibit commercial use. Some restrict combining voter data with other datasets. Some restrict redistribution or republication. Some require a signed undertaking before the data may be used.

California, for example, permits voter registration information to be furnished for election, scholarly, journalistic or political purposes, or for governmental purposes as determined by the Secretary of State, and provides that it shall not be used for any personal, private or commercial purpose. The examples California gives of a prohibited purpose are the harassment of a voter or a voter's household, the advertising, solicitation, sale or marketing of products or services to a voter or a voter's household, and reproduction in print, broadcast or display on the internet, except where the reproduction is pursuant to one of the permitted purposes just described. Other states impose their own rules, and some are stricter than California's. Because the service covers every state, the rules that apply to you depend on your purpose and on each jurisdiction you ask about.

Publishing what you find. These Terms permit you to publish, broadcast and report the aggregate results and findings you obtain from the service, where your purpose is a permitted one and the jurisdictions you asked about allow it. A journalist may publish a finding. A researcher may publish a paper. A campaign may put a number in a memo. What these Terms do not permit is redistributing the underlying records themselves, or presenting the service or its output as a data product or a data feed. Section 8 sets out what you may do with results, and this Section does not cut it back. Whether a particular publication is lawful in a particular jurisdiction is a question for you and your counsel, not for us.

Your certification. By creating an account you certify, and by each use of the service you reaffirm, that:

• You are using the service for an election, scholarly, journalistic, political or governmental purpose.
• You will not use the service or its results to harass any voter or a voter's household.
• You will not redistribute or republish the underlying voter registration records, or any substantial extract of them, and you will not present the service or its output as a data product or a data feed. This does not restrict you from publishing or reporting the aggregate results and findings you obtain, as Section 8 describes, where your purpose is a permitted one and the jurisdictions you asked about allow it.
• You know and will follow the rules that apply to you, to your purpose, and to each jurisdiction you ask about.
• You will tell us promptly if any of the above stops being true.

Verification. If we or L2 receive a question or complaint about how the service is being used, or if we have reasonable grounds for concern, we may ask you to describe your use and to confirm in writing that it complies with these Terms. You will respond within ten business days, and we may suspend access until you do. We may share your response with L2, or with a state authority where we are required to or where the inquiry came from them.

Nothing in this section is legal advice, and our acceptance of your certification is not our determination that your use is lawful. That determination is yours.

6. ACCEPTABLE USE

You must not use Voter Count to:

• Identify, contact or attempt to contact any individual voter, or try to work out who specific individuals are from aggregate results, including by combining narrow queries to isolate a small group.
• Intimidate, harass, threaten, suppress or deceive any voter, or interfere with anyone's participation in an election.
• Discriminate unlawfully against any person, or use results to suppress, intimidate, deceive or deny anyone the exercise of any right, on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, disability or any other characteristic protected by law. Lawful demographic analysis and lawful audience segmentation are not prohibited by this paragraph.
• Extract the underlying data in bulk, whether by automated querying, scraping, or systematically issuing queries in order to reconstruct the dataset.
• Train, fine tune, evaluate, benchmark or develop any machine learning model, large language model or other artificial intelligence system using the service, its outputs, any technical detail about how an answer was produced that we may expose, or the underlying data, or assemble any dataset for that purpose.
• Use any model, index or derived artifact built from the service or its outputs to replicate, reconstruct or substitute for the underlying voter data in any other environment, or to answer questions that would otherwise be routed through the service.
• Resell, sublicense, redistribute or publish the underlying voter data, or present the service's output as your own data product.
• Combine outputs with other datasets where the law or a data license applicable to you prohibits it.
• Reverse engineer, decompile or attempt to derive the service's source code, semantic model or query logic; access the service other than through the interfaces we provide; or circumvent any usage limit, access control or security measure.
• Interfere with the service's operation or availability, or place an unreasonable load on it.

Use the service for any unlawful purpose, or in breach of any obligation you owe to someone else.

We may suspend or terminate access immediately, without refund, if we reasonably believe you have breached this section or Section 5. Where we are required to, or where the conduct concerns the underlying data, we may report a breach to L2 or to the relevant authorities.

7. API KEYS, MCP CONNECTIONS, AND CONNECTED APPLICATIONS

Some plans include access through the Model Context Protocol, and Enterprise plans may include API access. Where they do, this section applies in addition to everything else in these Terms.

You are responsible for every query made and every result returned through an API key you hold or an application, assistant or agent you authorize, exactly as if you had made the query yourself.

Keep API keys and connection credentials confidential. Do not share a key, and do not embed one in any product, interface or repository accessible to anyone else. Tell us promptly if a key may have been exposed. We may revoke a key at any time if we believe it has been compromised or misused.

Queries made by an automated or agentic tool consume tokens from your allowance in the same way as queries you type.

Configuring any tool to issue queries systematically in order to accumulate results is bulk extraction, and Section 6 prohibits it.

You are responsible for ensuring that any application you connect does not retain, redistribute or train on outputs in a way these Terms prohibit. Connecting a third party tool does not transfer any of your obligations to that tool's provider.

We may set rate limits, concurrency limits and other technical controls on programmatic access, and may change them.

8. WHAT YOU MAY DO WITH RESULTS

The underlying voter data is L2's sole and exclusive property. Nothing here transfers any ownership of it to you.

Subject to these Terms, you may use the aggregate results the service returns for your own research, analysis and reporting. That includes citing a figure in your own work, and publishing, broadcasting or otherwise reporting a result, where your purpose is a permitted one under Section 5 and the jurisdictions you asked about allow it. We ask that you attribute the source as Voter Count, with data provided by L2, but attribution is a request and not a condition.

You may not redistribute the underlying data itself. You may not use results to build a competing data product or service. You may not use results, or the service, to train, fine tune, evaluate or benchmark any machine learning or artificial intelligence model.

Use in client work. If you are a consultant, agency or firm, you may include results in work product you deliver to a client, provided you do not deliver the underlying data, do not present results as your own data product or as a data feed, and do not give your client access to your account, your seat or your API key. Your client acquires no rights under these Terms, and you remain responsible for what your client does with anything you give them, including for their compliance with Section 5.

Where the service lets you copy or download a result, meaning a table of aggregate figures or a chart image, that is provided so you can use the result in your own work, and the permissions above apply to it unchanged. It is not a license to extract the dataset. Downloading results repeatedly in order to accumulate a copy of the underlying data is bulk extraction, and Section 6 prohibits it.

9. YOUR INPUTS

You grant us a non exclusive, worldwide, royalty free license to host, store, process, transmit and display the questions you submit and the outputs generated for you, for the purpose of operating, securing, supporting and improving the service, including transmitting your questions to the data environment that answers them.

How we use your questions. We use your questions and the results returned to you to run the service, keep it secure, support you, find and fix faults, measure quality, and make the service better. Making it better means correcting and extending the way the service understands a question and turns it into a query, and building test cases from real examples so that a fault we have fixed stays fixed. That is ordinary product engineering.

What we do not do. We do not train, fine tune, evaluate or benchmark any artificial intelligence model on voter registration records. We do not send your conversations to any outside model provider so that provider can train or improve its own models. Our agreement with L2 requires both, and we would hold to both regardless.

What we may do. We may train and test models that we own and run ourselves, for the single purpose of working out what a question is asking and routing it to the right query. For that we use question text with account and user identifiers removed, and aggregated patterns of use. Those models are never trained on voter registration records.

You confirm that you have the right to submit what you submit, and that your questions do not contain personal information about identifiable individuals, information confidential to someone else, or anything you are prohibited from disclosing. Do not paste voter lists, client files or personal data into the service. It is not built to receive them.

10. ACCURACY, AND THE LIMITS OF AUTOMATED ANSWERS

Voter Count generates answers automatically. It interprets your question, builds a query and summarizes the result. That process can misread a question, select the wrong field, or produce a confident answer that is wrong.

Treat every result as a research lead rather than a finding of fact. Verify anything that matters, particularly anything you intend to publish, file, spend money on, or rely on in a legal or regulatory context, against the source data before you rely on it.

Coverage.The underlying data reflects L2's update cycles and the records made available by each jurisdiction. Coverage, completeness and freshness vary by state and by field, and the records available to the service for a given state may not be a complete set of that state's registered voters. A figure the service describes as statewide is a figure across the records available to it, which is not necessarily every record in that state. The states available to the service may change.

Nothing the service returns is legal, compliance or election law advice.

11. PLANS, TOKENS, PAYMENT, RENEWAL AND CANCELLATION

11.1 How usage is measured

Plans are metered in tokens, the unit AI systems use to measure text. A single question consumes tokens for your wording, for the voter file data the system reads in order to answer it, and for the answer itself. Simple counts consume fewer tokens and detailed multi part comparisons consume more.

Any question count we publish is an estimate based on average token usage per question. It is an illustration, not an entitlement, and your actual number of questions will vary with the complexity of what you ask.

Your current token balance is shown in your account. A single question is capped at 1,000,000 tokens.

11.2 Allowances, seats and add ons

Monthly token allowances reset at the start of each billing period and do not roll over. Unused allowance tokens are not refunded and have no cash value.

Seats are per person. Each additional seat adds tokens to the account's allowance at the published rate, and all seats on an account draw from the same allowance.

Additional tokens may be purchased at any time on a paid plan, without changing plans. They are not available during a free trial. Purchased tokens are consumed only after the current period's allowance is exhausted, remain available while your account is open and in good standing, and are not refundable except under Section 11.5.

When you exhaust the allowance on a paid plan you can purchase additional tokens, move to a higher plan, or wait for the next period. Section 11.3 covers what happens if you exhaust a trial allowance.

11.3 Free trial

The free trial runs for 30 days on the Starter plan with a one time allowance of 1,000,000 tokens. That allowance does not reset during the trial and does not carry over when the trial converts. The Starter monthly allowance applies from the first paid period. The trial is available once per person and per team.

A payment method is required to start the trial, and the trial converts into a paid Starter subscription at the end of the 30 day period unless you cancel before it ends. Prices are as published on our pricing page rather than stated here, so that these Terms do not go out of date when prices change. We tell you the price, the billing period and the date of the first charge before you give us a payment method. We ask you to consent to the automatic conversion and renewal by a separate, dedicated confirmation that is not combined with your acceptance of these Terms or with any other agreement, and we keep a record of it.

We expect to send you a reminder shortly before the trial converts, though we are not obliged to, so do not rely on one. You told us the conversion date when you started the trial and it is shown in your account.

Additional tokens are not available during a trial. The trial allowance is what the trial provides. If you want to keep querying before it ends, take a paid plan.

Starting your paid plan early. If you use up the trial allowance, or simply want to start sooner, you can start the paid plan at any point during the trial. If you do, the trial ends that day, your paid subscription and its billing period begin that day, the first charge is taken that day, and a full Starter monthly allowance applies from that date. We cancel the scheduled trial conversion so you are not charged twice. Because the date and the amount of that first charge differ from the ones you agreed to when you started the trial, we show you the new terms and ask you to consent to them again before we charge you.

Starting your paid plan early counts as your trial converting, not as changing plans, so the beta pricing in Section 3 still applies as if the trial had run its full term.

You can cancel at any time during the trial from the billing portal, online, without contacting us. If you cancel before the trial ends you are not charged.

The trial is available on the Starter plan only. Professional, Team and Enterprise plans are payable from the first day.

11.4 Payment, renewal and cancellation

Subscriptions are billed in advance through Stripe.

Automatic renewal. Paid plans, including a Starter plan that began as a trial, renew automatically for successive periods of the same length, at the price then in effect for your plan, and are charged to your payment method on file, until you cancel or we decline to renew. We may decline to renew a subscription by telling you before the start of the next period, in which case you keep access to the end of the period you have paid for and we do not charge you again. We tell you the renewal terms before you give us a payment method, we ask you to consent to those terms by a separate, dedicated confirmation that is not combined with your acceptance of these Terms or with any other agreement, and we confirm the terms to you afterwards in a form you can keep.

Cancellation. You can cancel at any time from the billing portal, online, without contacting us and without any additional step. Cancellation takes effect at the end of the period you have paid for, and you keep access until then.

Reminders. We send you a reminder at least once every twelve months for as long as your subscription continues, whatever its billing period. The reminder names the plan, the amount and frequency of the charges, and how to cancel. If you are on a term of a year or longer, we also send you a reminder before that term renews.

Price and plan changes. We may change prices and token allowances. For an existing subscriber, a change takes effect at the start of the next billing period, and we will notify you between 7 and 30 days before it takes effect in a form you can retain. Section 3 applies to beta participants and overrides this paragraph for the plan covered by it.

Refunds. Except where the law requires otherwise, or where Section 3 or Section 11.5 applies, payments are non refundable and we do not pro rate partial periods. You are responsible for any applicable taxes.

Failed payments. If a payment fails we may retry it and may suspend access until it succeeds.

11.5 If we discontinue the service

The service depends on data provided by L2 under an agreement either party may end on notice. Our agreement with L2 provides for a wind down period intended to let us serve out subscription terms already paid for, but we cannot guarantee that the service will remain available for any particular period.

If we discontinue the service during a period you have paid for, we will tell you as soon as we reasonably can, give you as much notice as the circumstances allow, refund the unused portion of that period calculated pro rata from the date access ends, and refund any unused tokens you purchased separately at the price you paid for them. This is your exclusive remedy for discontinuation, and Section 15 applies to it.

12. OUR INTELLECTUAL PROPERTY AND CONFIDENTIALITY

We own the Product. That includes the software, the interface, the semantic data model, the prompts and query logic, the infrastructure we built and operate, and our branding. Nothing in these Terms transfers any of it to you. The underlying voter data, L2's geographic shape files and L2's branding belong to L2.

We grant you a limited, non exclusive, non transferable, revocable right to use the service while your account is in good standing, for the purposes these Terms permit. You may not copy, modify or create derivative works of the service.

Confidentiality.Our semantic model, field names and structure, prompts, query logic, and any other non public technical detail you learn from using the service are our confidential information and, where they concern the data, L2's. If we later expose technical detail about how an answer was produced, that detail is confidential on the same terms. You may use any of it only to understand and verify your own results. You may not disclose or publish it, and you may not use it to build or improve any other product, model or service.

Feedback. If you send us feedback, suggestions or ratings, you grant us a perpetual, irrevocable, worldwide, royalty free, transferable and sublicensable license to use, reproduce, modify and incorporate it, and anything derived from it, for any purpose, without attribution, compensation or any other obligation to you. We may share feedback with L2 for the purpose of correcting or improving the underlying data model. Do not include personal or confidential details in feedback.

13. SUSPENSION AND TERMINATION

You may stop using the service at any time, and you can ask us to close your account and we will.

We may suspend or terminate your access if you breach these Terms, if your payment fails, if we are required to by law or by our agreement with L2, or if we discontinue the service. Where circumstances allow, we will give you reasonable notice.

When your account ends, your right to use the service ends with it, and any unused tokens are forfeited, except where Section 11.5 applies. See our Privacy Policy for what happens to your information, including which records we keep and why.

14. DISCLAIMERS

The service is provided "as is" and "as available". To the fullest extent the law permits, neither we nor L2 make any warranty, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non infringement. Neither of us warrants that the service will be uninterrupted or error free, or that any result will be accurate, complete or current.

15. LIMITATION OF LIABILITY

To the fullest extent the law permits, neither we nor L2 will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data or lost goodwill, arising out of or relating to the service, whether or not we were advised such damages were possible.

Our total liability, and L2's total liability, arising out of or relating to the service will not exceed, in the aggregate for all claims and regardless of the theory of liability, whether contract, tort, negligence, strict liability, statute or otherwise, the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred US dollars.

Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you. Nothing here limits liability that cannot lawfully be limited.

16. YOUR INDEMNITY

You will defend, indemnify and hold harmless IVC Media LLC and L2 and their officers, employees and agents from any claim, loss, liability or expense, including reasonable legal fees, arising out of your use of the service, your breach of these Terms, or your breach of any law or data use restriction applicable to voter data, including any claim that your use of a result violated a state voter data rule or another person's rights.

We will notify you of any claim for which we seek indemnification. You may control the defense with counsel reasonably acceptable to us, except that you may not settle any claim in a way that imposes any obligation on us or on L2, admits fault on our part or L2's, or affects our intellectual property or the underlying data, without our prior written consent. We may participate in the defense at our own expense. If you do not promptly assume the defense, we may defend the claim ourselves and you will reimburse our reasonable costs and legal fees.

17. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules.

Talk to us first. Before starting formal proceedings, contact us and give us 30 days to resolve it informally. Most disputes end there, and this step is a requirement rather than a courtesy.

Arbitration. If we cannot resolve a dispute informally, you and we agree to settle it by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in San Diego County, California. If you are using the service for personal rather than business purposes and the AAA determines that its Consumer Arbitration Rules apply, those rules will govern instead. The arbitrator decides all issues except that a court decides whether this section is enforceable. Judgment on the award may be entered in any court with jurisdiction. The arbitrator may decide the dispute on documents alone, or by telephone or video, unless a party requests an in person hearing.

Individual basis only. Disputes are brought only in your individual capacity, not as a plaintiff or class member in any class, collective, consolidated or representative proceeding, and the arbitrator may not consolidate claims or preside over any form of class proceeding. If this paragraph is found unenforceable as to a particular claim, that claim proceeds in court and the rest of this section still applies to every other claim.

Coordinated claims. If twenty five or more similar claims are filed against us by or with the assistance of the same counsel or a coordinated group, the claims will be resolved in batches of no more than twenty five, with one arbitrator per batch and a single set of filing fees per batch. Limitation periods are tolled for claims awaiting a batch.

Opt out. You may reject the arbitration provisions in this section by emailing legal@votercount.ai within 30 days of first accepting these Terms, stating your name and account email. If you do, disputes go to the state or federal courts in San Diego County, California, and the individual basis paragraph and the jury trial waiver still apply.

Jury trial waiver. For any claim that proceeds in court under this section, you and we each waive any right to a jury trial.

Time limit on claims. Any claim arising out of or relating to the service must be brought within one year after the claim arose, except where applicable law does not permit that limit. A claim not brought within that period is permanently barred.

What is carved out. Either of us may bring an individual claim in small claims court, and either of us may seek injunctive relief in court to stop misuse of the service, breach of Section 5 or Section 6, or infringement of intellectual property. Nothing here prevents you from reporting a concern to a government agency.

18. GENERAL

Changes. If we change these Terms we will update the version at the top of this page and, where the change is material, ask you to accept the new version before you continue using the service. We may change these Terms with immediate effect where a change in law, or a change to our agreement with L2, requires it, and we will tell you as soon as we reasonably can.

Survival. Sections 5, 6, 8, 9, 10, 11.5, 12, 13, 14, 15, 16, 17 and this section survive termination of this agreement and closure of your account, for any reason.

Events outside our control. We are not liable for any delay or failure to perform caused by anything outside our reasonable control, including the acts or failures of L2, the data platform we rely on or any other provider, network or infrastructure failure, changes in the availability of public records, or government action.

If any provision is unenforceable, the rest stands. Our failure to enforce a provision is not a waiver of it. You may not assign this agreement without our consent; we may assign it in connection with a merger, acquisition or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between us about the service.

L2 is not a party to this agreement, but Sections 5, 6, 8, 9, 12, 14, 15 and 16 are intended to benefit L2 and are enforceable by L2 directly.

19. CONTACT US

Questions about these Terms: legal@votercount.ai.

IVC Media LLC, 2700 Adams Ave Suite 202, San Diego, CA 92116.